Lifetime value (LTV)LTV represents the net value of revenue that a customer generates during the time they maintain a commercial relationship with the business. Customer Acquisition Cost (CAC) Shows how much you invested to attract a new customer. Comparing LTV with CAC allows you to identify whether your efforts have brought a positive return to the business. Return on Investment (ROI) Allows you to evaluate the profitability of a given investment. It is one of the most powerful metrics in Marketing, as it determines whether actions are bringing real sales opportunities.
Net Promoter Score (NPS)This metric
Net Promoter Score (NPS)This metric allows you to find out how satisfied truemoney data your customers are by asking a simple but effective question: “on a scale of to , how likely are you to recommend our products/services to a friend?”Average session durationAverage session duration is one of the metrics that best reflects the engagement generated by your content. The better the engagement, the more chances of conversion you will have. You can analyze this metric precisely in Google Analytics, in the “Behavior” report.
Second customer-oriented marketing is an
Second, customer-oriented marketing is an approach designed around engaging cold calling leads with confidence the needs and interests of consumers. Therefore, it is essential to know who they are, what their needs are and how we can adapt our product or service to them. Third: interactive content, a secure website with good usability, building a long-term relationship, personalization and after-sales service are the pillars of a customer-oriented strategy, which takes care of the points of interaction throughout the consumer’s journey. Finally, it is essential to monitor the metrics that help assess whether you are achieving the proposed objectives.
And as a bonus you
And as a bonus, you can keep learning about customer-centric marketing! In 1000 mobile phone numbers the second issue of our magazine, we talk in-depth about Customer Centricity with industry experts. Download the second edition of Rock Content Magazine: Customer Centricity for free!ShareEdator Rock ContentRock author vectorAuthorEdator Rock ContentSubscribe to our blogAccess, first-hand, our main posts directly in your emailRelated PostsAdvertising Below The Line___Skip to contentblogCategories Get to know Rock Content Free materials Search. ..BRTalk to a consultantTech Trends: check out the most valuable insights and how they can shape the future of your businessHow will technology transform the world we live in? Initiatives, products and solutions being developed today will change the way we relate, learn, work and buy.
Discover now the main insights
Discover now the main insights from the Tech Trends research and learn how to anticipate your business into the future!Camila CasarottoCamila Casarotto May, | Reading: min✓ Human-created contentUpdated at: //Tech Trends In need of content for your company? Find the best writers on WriterAccess!Try for freeSynthetic biology, hi-tech agriculture, digital interfaces, deep fakes, quantum computing… Have you ever thought about what the world will be like with these technologies?And how they will affect the digital transformation of your business? The Tech Trends survey sought to uncover these trends — and can help your company prepare for the coming years.