Large companies receive over 1,000 calls to their landlines every day. Imagine how bc data taiwan City number on mobile many customers they could lose if the power went out in the office or if a key employee was not at work?
According to a study by the Callibri portal , about 34% City number on mobile of customer calls that came through paid advertising were missed. Accordingly, a third of the advertising budget was wasted. But these 34% could have made a purchase, ordered a service or become regular customers of the company if the managers had answered their call.
A virtual city number with call forwarding to a mobile phone
will allow you not to miss calls. The system will forward calls to free phones if the main one is busy/unavailable.
What types of redirection are there?
Unconditional forwardin
Call forwarding when no network is available . If the battery is low or not connected to the network, the system will forward the call to an available operator.
What are the benefits of redirection?
no missed calls;
the ability to connect multiple numbers from different regions to distribute the flow of customers and study demand in terms of geography;
increasing potential target audience coverage;
saving time (connecting a landline number to a mobile phone takes 15-20 minutes);
a large number of additional services (call recording, voice menu, setting up a virtual PBX with access from a computer);
Increased customer loyalty for customers – no frustration from unanswered calls.
Using call forwarding, you can make and answer calls from home, while on a business trip, while on the road, outside the city.
Important! Integration with the CRM system is available
which will allow you to track the work of operators and store information keyword cannibalization understanding the about all clients in one database – make the service customer-oriented.
How to set up call forwarding
Contact your telecom operator. For example, our algorithm looks like this, you need to:
Connect the service with the help of a manager, by phone or independently, in your personal account.
Select the number to which calls will be forwarded. For example, to your second SIM card or to a colleague’s phone.
Create a database of numbers by relevance. If the first numbers in the list are busy, the redirection will go to the next one.
A city number is convenient, profitable and functional, and with call forwarding to a mobile phone, it is also safe. Not a single call will remain unanswered. In financial terms, this means growth of the client base, loyalty, and profit.
An important advantage of call forwarding is the ability agb directory to stay in touch outside the office. This article explains it in more detail.