I’ll talk about some of the best options without confusing you with a lot of details about features. Instead, I’ll clearly explain when to choose which CRM .
I’ll also summarize the various review scores to highlight what other small businesses think.
Here’s what I’m going to cover in a nutshell
How to Define the Best CRM for Your Small Business
Ranking the 8 Best CRMs for Small Businesses
Which of these CRMs to choose in each case
Por qué el mejor CRM es el que utiliza su equipo de ventas
3 pasos hacia el éxito en CRM
Choosing and ranking CRMs for small businesses: methodology
There are about three questions to consider when choosing a great CRM for small businesses:
To answer question 1, start with su caso de uso exacto y business type:
Are you a small or medium-sized business (SME) that actively sells B2B ? Salesflare will be the best fit for you.
Are you in the real estate industry? Check out our Propertybase review in this article .
Do you have another type of B2C business chinese overseas africa number data and need something for sales? Check out Pipedrive o Freshworks CRM . (Or you can also check out these comprehensive lists of the best sales CRMs y best lead tracking software .)
Are you an SMB but focusing more on marketing automation? Check out HubSpot, ActiveCampaign o EngageBay .
Want something that can do literally everything and isn’t built for anything in particular? Sounds like Zoho CRM Plus .
Do you work in a company with more than 200 employees? You probably need a business CRM like Salesforce . Also… why did you Google this?
To answer question 2, consider whether the CRMs you’re looking at are a great fit for your sales toolset .
I’ve made specific breakdowns for the following
And finally, for question 3, you can look for CRMs that are highly rated by their users across all platforms. To do so, check the CRMs on this list and their overall ratings.
These overall review ratings are obtained by combining three ratings into one:
Product Review from #1 B2B Software Review Site (G2)
Mobile App Rating, from the #1 Mobile App Store (Google Play)
Email Plugin Reviews from the #1 Email Plugin cnb directory Marketplace (Google Workspace Marketplace)
This way, you know you have a small business CRM that works on all fronts.
Ranking the 8 Best CRMs for Small Businesses
To compile this ranking, I reviewed a list of around 600 potential CRMs to make a shortlist. Below, I tested each of the 8 selected CRMs for small businesses first-hand and researched them in detail for you below.
Don’t want to read the whole comparison?
CRM for B2B consulting companies
If you run a small to medium-sized B2B introducing phone-to-name matching business and need something your team will actually use , may be right for you.
is a dedicated sales CRM that was built from the ground up to help your sales team build better relationships and sell more, while requiring very little of that dreaded data entry .
It’s made to gather all your data from where it already is (your Office 365 o Google email , calendar, phone, social networks, company databases, email signatures, email and web tracking, …) and uses it to help you follow up with your leads in a better way .
